Meet Our Amazing Team Members
Restoration North Richland Hills serves North Richland Hills, Texas, with skilled teams that handle water damage and mold removal. Our people focus on what matters: proper training to IICRC standards, daily safety checks, straightforward updates, and cleaning up after each job to leave sites neat.
Leadership
Maria Gonzalez, General Manager
Maria oversees all projects to ensure they meet timelines and budgets. With 12 years in restoration, she coordinates teams for efficient work, reviews insurer documents for accuracy, and holds weekly meetings to improve processes based on feedback.
Jamal Washington, Operations Manager
Jamal manages daily workflows, from job assignments to supply orders. He has 10 years of experience and trains staff on equipment use, conducts site audits for compliance, and resolves issues quickly to keep projects on track.
Project and Field Experts
Emily Chen, Lead Estimator
Emily assesses damage and creates detailed estimates, using tools to measure affected areas. She explains costs clearly to clients, gathers photos for records, and works with crews to verify repair needs before starting any work.
Carlos Rivera, Senior Restoration Technician
Carlos leads on-site drying efforts, setting up fans and dehumidifiers for structural drying. He performs moisture mapping to target problem spots, uses HEPA vacuums for cleanup, and checks progress twice daily to adjust plans.
Sarah Patel, Customer Care Manager
Sarah handles client questions and schedules visits promptly. She tracks job updates in real time, prepares paperwork for insurance claims, and follows up after completion to confirm satisfaction and address any remaining concerns.
Tuesday: 10 am – 10 am
Wednesday: 10 am – 10 am
Thursday: 10 am – 10 am
Friday: 10 am – 10 am
Saturday: 10 am – 10 am
Sunday: 10 am – 10 am